Privacy Policy and Terms of Use

Privacy Policy

The Ministère de la Sécurité publique is committed to respecting the privacy and protecting the personal information of its users. With this in mind, we invite you to review the privacy policy as it relates to the Québec firearm registration service, as well as the terms of use of this website.

Scope of the Policy

This policy applies solely to this website and takes into consideration the requirements of the Act respecting access to documents held by public bodies and the protection of personal information (CQLR, chapter A-2.1) (hereinafter Act respecting access) and all other applicable laws. Every safety precaution has been taken to ensure, at all times, the privacy of all personal data that may be collected by the various functions offered as part of the firearm registration process.

Use of Cookies

Cookies are used to make navigating the website’s pages easier. These cookies do not allow the collection of your personal information. You can set your browser at any time to block the cookies. However, doing so will run the risk of restricting certain functions offered on this site.

If you are using a computer in a public place or sharing a computer with other users, be sure to erase all traces of activity stored in the browser history before ending each session.

Personal and Confidential Information

Personal information covered by this policy is information required to register your firearm under the provisions of the Firearms Registration Act. No other personal information will be collected without your prior consent.

Failure to provide the information required to register your firearm may result in a delay in processing your application.

Where some information is shown as optional, failure to answer will not affect the processing of your file. However, if no optional reference is made, the required information is needed to process your file. It will be stored in compliance with the Act respecting access and the Archives Act (CQLR, chapter A-21.1). Safety measures have also been put in place to ensure the secure transmission of this information. It will only be communicated in cases specified in the Archives Act. It may also be used for research, evaluation or inquiry purposes.

You can consult the personal information compiled in your file and, if necessary, request that it be amended in accordance with the Act respecting access. Requests for access to information or amendments must be sent in writing to the designated person responsible for access to documents. Since the Ministère de la Sécurité publique has entrusted the Ministère du Travail, de l'Emploi et de la Solidarité sociale with managing the operation of the Québec firearm registration service, requests should be sent to the person in charge for access to documents of this ministry:

Équipe ministérielle de l'accès aux documents et de la protection des renseignements personnels
Ministère du Travail, de l'Emploi et de la Solidarité sociale
425, rue Jacques-Parizeau, 4e étage
Québec (Québec) G1R 4Z1
Phone: 418 643-4820
Fax: 418 643-1226

Requests for access to administrative, statistical or other documents must be addressed to the Ministère de la Sécurité publique:

Équipe ministérielle de l'accès aux documents et de la protection des renseignements personnels
Ministère de la Sécurité publique
2525, boulevard Laurier
Tour du Saint-Laurent, 10e étage
Québec (Québec) G1V 2L2
Phone: 418 646-6777
Fax: 418 643-0275
Toll-free: 1 866 644-6826
ACCES-INFO@msp.gouv.qc.ca


Access to Information

This information is accessible only to those persons authorized to receive it when necessary for the performance of their duties.

Safeguarding Personal and Confidential Information

Recognized encryption methods are used to guarantee, at all times, the confidentiality and integrity of the information you provide. You are responsible for safeguarding the confidentiality of your user code, email and password. The Québec government cannot be held responsible for any unauthorized use of these. In the event that the confidentiality of this information is compromised, contact the call centre as soon as possible to prevent the fraudulent use of the information. For additional information, consult the Terms of Use section

User’s Role

While adequate safety measures have been applied to the Québec firearm registration service, web browsing always carries risks. Users have an important role to play in ensuring the safety of their electronic exchanges.

As a user, you are responsible for the information you send. To use the Québec firearm registration service properly and safely, you must abide by the following instructions:

• Click on the Disconnect button to close a session as soon as you finish using the service or leave your computer unattended and empty the memory cache.
• Never disclose your user code or password. The Ministère is not responsible for the consequences of inappropriate use of the service. If, while using the service, the confidentiality or security of the information sent is compromised, quickly notify the call centre of the situation to prevent identity theft.
• Use a computer with an operating system containing regular safety updates, a recognized anti-virus program and a personal firewall.
• Look for the security seal on the screen when registering to guarantee the protection and confidentiality of your personal information.

Other Information Automatically Collected

When you access the Québec firearm registration service online, information is automatically exchanged between the computer you are using and the service’s server.

The information exchanged includes:

• The domain name of your Internet service provider and your IP address;
• Types of Web browsers and the operating system used to access our website or that of the Québec firearm registration service;
• The date and time you accessed the Québec firearm registration service;
• The pages of the Québec firearm registration service you visited.

This exchange of information is required to ensure the smooth operation of the Québec firearm registration service. The information is used for statistical purposes, in particular to count the number of visitors to the site and to know which pages are most often consulted, as well as the technology used by customers. It is also kept in data logs for security reasons. This information is not used for any other purpose.

Terms of Use

Use of this site constitutes acceptance of the terms of use stated on this page. These terms are subject to change at any time. You are therefore advised to refer to them on a regular basis. You are also responsible for taking all necessary steps to ensure that your user code (email) and password are used under optimal security conditions.

The Ministère de la Sécurité publique may not be held responsible for any use of your account that fails to comply with these terms. If you suspect that your password has been stolen, contact the call centre immediately. The Ministère may also not be held responsible for any losses you may have incurred due to situations beyond its control, including the unavailability of the Internet and of the Québec firearm registration service.

These terms of use are subject to change without notice.

The Québec firearm registration service is governed by the applicable law in Québec. Any court action regarding the use of this service is subject to the exclusive jurisdiction of the courts of Québec.