Accessibility

As of January 29, 2018, this website partially complies with the requirements specified in the Government of Québec’s three Web Accessibility Standards.

• Standard sur l’accessibilité d’un site Web (SGQRI-008-001)
• Standard sur l’accessibilité d’un document téléchargeable (SGQRI-008-02)
• Standard sur l’accessibilité du multimédia dans un site Web (SGQRI-008-03)

Adaptive Computer Technology

Adaptive computer tools have been used in combination with Web browsers to test these sites.

• NVDA 2013.1.1 and Internet Explorer 10
• NVDA 2013.1.1 and Firefox 22.0

Icons used on the site

• This icon indicates that the link will open in a new window.
• This icon is used to obtain help online.

Non-compliant Content


Some content elements contain barriers to accessibility. These will be gradually rectified in the coming months. Below are some examples:

• Certain abbreviations could not be defined.
• Formatting elements are displayed in the content.
• Colour contrast needs to be improved.
• Headings of links in some sections need to be reviewed.
• Increasing the font size presents some reading difficulty.
• Texts are somewhat difficult to read.

Requesting Help

Help is available if you have trouble navigating the site or filling out the Web forms.
You can reach an agent Monday to Friday from 8:30 A.M. to 4:30 P.M. at one of the following telephone numbers:

• Québec City Area: 418 780-2121
• Montréal Area: 438 843-9997
• Elsewhere in Québec: 1 888 335-9997 (toll-free)
• Hard of hearing or speech-impaired persons (TTY): 1 800 361-9596 (toll-free)

You can also email us your opinions or suggestions about the website. This will help improve accessibility.